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Customer Service

Assistance with accounts, billing, website or Customer Portal

Phone (Americas): +1-866-530-8040, option 1 or +1-512-682-9300

Phone (EMEA): +353 21 5002900
Phone (DACH): +49 30 390 634 50
Phone (APAC): +65 6593 7600

Technical Support

Help with Solarwinds product questions, troubleshooting, and product-related issues.

Submit a Ticket

For Federal Premium Support customers, pursuant to DFARS Clause 252.204-7012, email communications should not be used to transfer, store or process CUI (Controlled Unclassified Information). If required, your SolarWinds representative will request a sanitized version of logs and information as needed for your request.

technicalsupport@solarwinds.com

Phone (Americas): +1-866-530-8040, option 3 or
+1-512-682-9300
Phone (EMEA): +353 21 5002900
Phone (DACH): +49 30 390 634 50
Phone (APAC): +65 6593 7600

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