St Peter’s Prep Schools Selects SolarWinds Service Desk Over Spiceworks, Atlassian, and Zendesk

The new solution improved resolution times while enhancing admin and student productivity

Publish Date: 11/11/2022
Case Study

Since their founding 72 years ago, the St Peter’s Prep Schools have significantly expanded from the original one-room schoolhouse with 12 students.

As the number of schools under the St Peter’s Prep Schools charter grew, the complexity of meeting the needs of faculty, pupils, and administrators increased proportionally, resulting in delays in service response and inefficient delivery of IT support.

After successfully implementing SolarWinds Service Desk, the St. Peter’s Schools team improved call response time with the ability to track service calls from any device and integrated into their Microsoft Teams platform to unify end users with multiple communication channel.

Learn more about why they chose SolarWinds Service Desk over Spiceworks, Atlassian, and Zendesk.

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