Proxy Feature for Remote Desktop Connections Over the Internet

Access remote systems management tools in one easy-to-use package

Deploy Dameware in centralized mode to connect to users outside your LAN

When deployed in the centralized mode, SolarWinds® Dameware® Remote Support (DRS) lets you more easily connect to computers located outside your LAN. Dameware is built to allow IT technicians to initiate over-the-internet remote sessions via a safe internet proxy.

With a proxy to relay and better safeguard communications between network devices and end users located outside the firewall, connected devices outside your LAN can be managed quickly and professionally.

Manage remote users more effectively

Dameware Remote Support can be deployed in Centralized Mode with the Dameware Central Server (DCS). The DCS comes with three components designed for advanced management and streamlined service and support delivery. These include:

  • The Dameware Administration Console for centralized user, license, and host list management
  • The Dameware Mobile Gateway for remote control sessions from iOS and Android devices
  • The Dameware Internet Proxy for safe, outside-the-firewall connections

Provide technical assistance quickly and easily regardless of end-user location

Supporting traveling or remote end users can be frustrating. This often requires lengthy phone conversations between end users and help desk pros, and step-by-step instructions for troubleshooting remote devices.

The Dameware Internet Proxy Server provides a self-hosted platform to make it easier to have remote control sessions on computers outside of your firewall. After configuring the Dameware Internet Proxy, IT and help desk pros can engage with remote endpoints located anywhere in the world by using the same tools used to support computers located inside the firewall. This gives IT pros access to the same great features for remote endpoints like laptops and desktops, regardless of operating system, so you can leverage DRS troubleshooting capabilities for a wider range of end users.

Remotely control Windows computers outside the corporate network

With the Mini Remote Control Internet Session feature included in Dameware Remote Support software, IT and Help Desk pros can more easily:

  • Remotely control many different device types, including Windows computers, located outside the corporate network
  • Lock out end-user keyboard and mouse controls
  • Chat with end users during troubleshooting sessions
  • Remotely connect to unattended computers without the end user being present

Get More on Remote Desktop Over Internet

Do you find yourself asking…

Use a proxy to enable remote connections to devices outside the corporate network

Dameware Remote Support

  • Allow remote users to connect to another computer quickly and safely within the LAN
  • Initiate safe over-the-internet remote sessions without requiring a VPN connection
  • Manage remote devices from a centralized proxy server, and communicate with remote users effectively

Starts at

No monthly fees, connect to unlimited end devices

EMAIL LINK TO TRIALFully functional for 14 days
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